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Whether you're a Mobile Network Operator, SMS Aggregator, Enterprise, or Technology Partner, our team is ready to discuss carrier partnerships, SMS traffic exchange, technical integration, and business opportunities worldwide.

Live Support (24/7)

Connect with our business development team to discuss carrier partnerships, SMS traffic exchange, and long-term telecom collaboration.

Teams

teams@insroot.com

Connect with our business development team to discuss carrier partnerships, international SMS traffic exchange, telecom collaboration, enterprise connectivity, and long-term commercial opportunities.

Support

info@insroot.com

support@insroot.com

Receive expert assistance from our engineering team for SMPP integration, API connectivity, routing configuration, network diagnostics, infrastructure support, and telecommunications-related technical services.

Telegram

Reach our support team on Telegram at @INSManager โ€” usually the fastest.

Let's Start the Conversation

Whether you're a Mobile Network Operator (MNO), SMS Aggregator, Telecom Carrier, Enterprise, or Technology Partner, our team is ready to assist with carrier partnerships, international SMS traffic exchange, SMPP connectivity, API integration, and commercial opportunities. We aim to respond promptly and help build reliable long-term business relationships.

Customer Portal: http://203.161.58.20/

Support Hours: 24 hours a day, 7 days a week

Average First Response: under 5 minutes on chat, under 2 hours on email

Contact Departments

  • Business Development: Partnership opportunities & commercial discussions
  • Carrier Relations: SMS traffic exchange & carrier interconnection
  • Technical Support: SMPP, API integration & routing assistance
  • Sales Team: Pricing, services & enterprise solutions
  • Network Operations (NOC): Infrastructure & routing support
  • Compliance: Security, abuse reports & policy inquiries
  • Media & Press: Interviews & corporate communications

Send a Business Inquiry

Use this form to contact the appropriate INS team. Whether your inquiry relates to business partnerships, carrier connectivity, technical integration, sales opportunities, or general telecommunications services, we'll ensure it reaches the right department for a prompt response.

Company Information

Contact Person

Connection Details

By submitting, you confirm the information above is accurate. Our carrier relations team will contact you within 24 hours to discuss routes, test binds and onboarding โ€” all connections are provided free of charge.

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Frequently Asked Questions

Is INS really 100% free?

Yes. INS provides free virtual numbers, free SMS traffic, and free API/SMPP access. We earn revenue from carrier termination on the traffic you send โ€” not from users.

How fast do OTPs arrive?

Average delivery is under 5 seconds through direct carrier interconnects. 99.9% of SMS arrive within the first delivery attempt.

Which platforms are supported?

500+ services including Facebook, Google, WhatsApp, Telegram, TikTok, Instagram, Discord, Amazon, PayPal, Apple ID, Microsoft, Binance, Coinbase and many more.

How many countries do you cover?

We cover 100+ countries across every populated continent โ€” USA, UK, India, Bangladesh, Indonesia, Philippines, Russia, Germany, Brazil, and dozens more.